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Frequently Asked Questions

FREE returns & FREE shipping on all US orders.

How does a preorder work?

A preorder allows us to gage interest in new collections and pieces without loading up on inventory. Once we sell a certain amount of each item we place the order for the item. This helps keep the cost of the items and the cost of the overall inventory down so we can continue to make our pieces high-end, but affordable.

How soon will my order ship?

All orders are shipped within 1-2 days. US orders typically take 5-6 business days to arrive.

When will my backorder ship?

Typically it takes about 4-5 weeks for your item to ship once you place your backorder. We will keep you updated through email as to the status of your order.

What are the sizes of the bracelets?

Our bracelets are one size fits most. They are 3 inches x 2 inches with a 5 mm band width. The bracelets can be adjusted to fit most wrists, from a fairly small woman’s wrist to a large male’s wrist.

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